High-Speed Internet packages require a cable modem which Service Electric provides for a monthly rental fee as well as one ethernet cable. Customers may use their own modem, however, SECTV is not responsible for repair or configuration of customer owned equipment. Actual Internet speeds may vary and are not guaranteed. Rates are subject to change. Rates do not include franchise fees, FCC regulatory fees, Network Access Fee or taxes. PA sales tax applicable to some rates and fees. Installation fees may apply.
IP traffic sent to customers on ports TCP 25, TCP 80, TCP 443, TCP 445, TCP 1080, TCP 6667-6669, TCP 1433-1434, TCP & UDP 135-139, TCP & UDP 67 are blocked for security and network management reasons to minimize customer's computers from being virus infected through well known vulnerabilities and/or to avoid infected or hostile computers from affecting other users computers.
Unreturned rental equipment may be subject to a replacement cost. To view current replacement costs click here.
Please read PenTeleData's Acceptable Usage Policies here.
Please read our High Speed Agreement for complete terms and conditions.
Service fees are due each month on the date shown on the bill. Service Electric has the right to suspend or disconnect service for non-payment of bills or for dishonored negotiable instruments e.g. returned checks. Unpaid balances and applicable recovery fees will apply in order for restoration of service.
All prices do not include installation charges, taxes and additional fees. Services, service features, channels, promotions and packages are not available in all areas. Service Electric reserves the right to change services, service features, channels, packages, promotions and prices at any time. You may be required to pre-pay one month of service pending a credit check. Commercial pricing may differ. All prices shown are for residential customers only unless specifically noted.
It is advisable to be familiar with Service Electric's billing rules in order to prevent billing disputes. The sooner a billing dispute is brought to our attention, the easier it will be to resolve to everyone's satisfaction. We are unaware of a problem unless it is brought to our attention by either calling the Billing Department. Any disagreement or dispute concerning a bill must be made within 60 days of the billing date. Charges disputed after this period of time will not be considered negotiable.
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