 | Dear Service Electric Family,
While you have received official notifications of our action plan and procedures put in place to help combat the COVID-19 pandemic, I wanted to personally let you know that our management team is doing everything we can to closely monitor and adjust to the situation. As many of our regular projects and responsibilities have been put on hold, we will continue to work around the clock to ensure that we are making the best decisions for our employees and customers.
Wilkes-Barre's surrounding emergency infrastructures, including local hospitals and major health networks, are depending on us to provide continued, reliable service and connectivity. Work-from-home personnel and small businesses need SECTV to be able to serve their customers, while families are counting on us to help entertain and educate their youth during this ongoing self-quarantine period.
Service Electric has also made a commitment to join the ''Keep America Connected'' pledge to:
- Not terminate service to any residential or small business due to the inability to pay their bill.
- Waive late fees that residential or small business customers incur because of their economic circumstance related to the coronavirus pandemic.
- Open its Wi-Fi hotspots to everyone.
Additionally, SECTV will offer free 10x5 Internet service for 90 days for new customers during this ongoing national emergency.
For more information on modem access and the 60-day financial grace period, please contact a SECTV Customer Service representative at: (570) 825-8508.
We will continue to assess the situation and adjust accordingly, doing our best to keep our employees safe and our customers connected.
John M. Walson
President
Service Electric Cable TV & Communications
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Over 457 Cable Channels!
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Internet Speeds Up to 1 Gbps!
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Unlimited Local
and Long Distance!
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Over 457 Cable Channels! |
| Internet Speeds Up to 1 Gbps! |
| Unlimited Local and Long Distance! |
Check our TV2 listing for the latest Phantoms games! | | 
Introducing our new eero Whole Home WiFi System | | 
WWE: Elimination Chamber, LIVE on PPV, Sunday, March 8th at 7PM! Don't miss it! | | 
LIVE games every weekend, ONLY on Service Electric's Channel 2 |
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Check our TV2 listing for the latest Phantoms games! |
Introducing our new eero Whole Home WiFi System |
WWE: Elimination Chamber, LIVE on PPV, Sunday, March 8th at 7PM! Don't miss it! |
LIVE games every weekend, ONLY on Service Electric's Channel 2 |
Bundle Your Services & Save! Valu PIC |  Cable & Internet |  Cable & Phone |  Phone & Internet |
Bundle Your Services & Save!
Local Reviews
Service Electric Cable TV and Communications Rated 4.9 out of 5 stars
based on 9396 customer reviews
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What's New
- With safety the priority, we have temporarily closed all of our Walk-in Customer Service Centers until further notice. Customer Support Staff are available 24/7 to take your calls. You may also pay your bill, troubleshoot services, refresh boxes, and add services on our website and your My Account. Don't forget that we're also available on Facebook, Twitter and Instagram!
- We are continuing to work with the networks to secure their permission to offer FREE PREVIEWS of MANY CHANNELS for our subscribers. The updated list of channels now available to all of our subscribers, regardless of your current cable package can be found here.
See More...
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What's New- With safety the priority, we have temporarily closed all of our Walk-in Customer Service Centers until further notice. Customer Support Staff are available 24/7 to take your calls. You may also pay your bill, troubleshoot services, refresh boxes, and add services on our website and your My Account. Don't forget that we're also available on Facebook, Twitter and Instagram!
- We are continuing to work with the networks to secure their permission to offer FREE PREVIEWS of MANY CHANNELS for our subscribers. The updated list of channels now available to all of our subscribers, regardless of your current cable package can be found here.
See More...
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