Ordering New Service?
Check to see if service is available at your address and order online quickly and easily here! You may also call us directly at (610) 865-9100.
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Adding or Removing Services?
If you are adding or removing premium channels, such as HBO, you can easily modify those services by signing into My Account. If you are downgrading or upgrading a package, or adding or removing equipment, please call us at (610) 865-9100!
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Disconnecting or Moving?
If you are moving to a new address or disconnecting your service, please call us at (610) 865-9100.
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Ordering New Service?
Check to see if service is available at your address and order online quickly and easily here! You may also call us directly at (610) 865-9100.
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|
|
Adding or Removing Services?
If you are adding or removing premium channels, such as HBO, you can easily modify those services by signing into My Account. If you are downgrading or upgrading a package, or adding or removing equipment, please call us at (610) 865-9100!
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Disconnecting or Moving?
If you are moving to a new address or disconnecting your service, please call us at (610) 865-9100.
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Service Electric is here to assist you. Whether you are having an issue with your TV reception, Internet service, programming your remote control, using a phone feature or setting up email, we are here to help. If you have loss of service, please check System Status as we may already be aware of the problem and in the process of repairing the issue. Listed below are our help categories. If you are having difficulty finding an answer to your question, try using the search bar found on the upper right side of every page. You can also contact us or fill out a repair request if you need further assistance.
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 | Speed Test
Verify your current download and upload connection speeds here. |
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| Speed Test
Verify your current download and upload connection speeds here. |
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 | General FAQ
Review our most frequently asked questions database about Cable. |
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| VOD FAQ
Review our most frequently asked questions database about Video OnDemand. |
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| TV Everywhere FAQ
Review our most frequently asked questions database about TV Everywhere. |
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| Sun Spots
Info about sun spots and how they can cause cable interruptions. |
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| General FAQ
Review our most frequently asked questions database about Cable. |
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| VOD FAQ
Review our most frequently asked questions database about Video OnDemand. |
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| TV Everywhere FAQ
Review our most frequently asked questions database about TV Everywhere. |
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| Sun Spots
Info about sun spots and how they can cause cable interruptions. |
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| Phone FAQ
Review our most frequently asked questions database about Phone service. |
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 | Phone Agreement
Review the full customer service agreement for Phone service. |
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| Alianza User Guide
Our new user guide for customers that have been upgraded to our new phone system. |
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| Phone FAQ
Review our most frequently asked questions database about Phone service. |
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| Phone Agreement
Review the full customer service agreement for Phone service. |
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| Alianza User Guide
Our new user guide for customers that have been upgraded to our new phone system. |
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| Payment Options
Review our most frequently asked questions database about Phone service. |
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| Payment Options
Review our most frequently asked questions database about Phone service. |
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FCC Consumer Complaint Center
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Privacy Policy and Terms of Use
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