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The Affordable Connectivity Program!

At Service Electric, we understand the importance of keeping families connected with affordable Internet service. With access to work and school now being remote in many instances, the Federal Communications Commission started the Emergency Broadband Benefit (EBB) program in May of 2021 as a temporary measure. EBB ended December 30, 2021 and the new Affordable Connectivity Program (ACP) began on 12/31/2021. *

Six Things You Need To Know About The Transition to ACP:
  1. The ACP offers a maximum benefit of $30 per month off your Internet service.
  2. After the EBB enrollment deadline has passed, all EBB applicants will be considered for the ACP instead.
  3. Applicants are subject to the ACP rules and requirements.
  4. If you are currently enrolled in EBB, your benefit will continue through 2/28/2022 and you may need to reapply for ACP. Learn More
  5. Current Service Electric customers in the EBB program can learn more about ACP in this letter, which you should have received in the mail.
  6. If you have not enrolled in EBB, but would like to qualify for ACP, you can see if you qualify and learn more here.
Still Have Questions?
  1. First, get answers about the new program and make sure you qualify before you apply CLICK HERE
  2. After you have been approved, please fill out form and a representative from SECTV will contact you.
If you do not have Internet Access please contact our office at 570-825-8508

To file a complaint with the FCC, please use one of the following methods:
Phone: 1-888-225-5322
Video Phone: 1-844-432-2275

*The Emergency Broadband Benefit (“EBB”) is a temporary FCC program to help eligible households pay for internet service during the Covid 19 pandemic. EBB will be replaced by the Affordable Connectivity Program (“FCCACP”) December 31, 2021. Eligible customers who are unable to be qualified and enrolled in the FCC’s EBB database by 6:00 P.M. EST on December 30, 2021 will be enrolled in FCCACP instead, with first discounts being applied to services in January 2022. Eligible households receive monthly discounts of up to $50 (for EBB) or $30 (for FCCACP) (up to $75 for households on Tribal lands under both programs) towards the amount charged for residential broadband internet service, after any other discounts are applied (discount applied via monthly credit within 1-2 billing cycles). EBB participants will receive their EBB discounts for a 60-day transitional period after EBB ends (January and February 2022) and will then be enrolled in FCCACP. Programs and discounts are subject to change. EBB and FCCACP benefits are non-transferrable; one per household. A household is eligible for EBB and FCCACP if: (1) it qualifies for the FCC Lifeline program; (2) at least one member of the household has applied for and been approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision or; (3) it received a Federal Pell Grant during the current award year. EBB households who qualified due to a substantial loss of income since February 29, 2020 (with total income in 2020 below $99,000 for single filers and $198,000 for joint filers) will be required to re-qualify under FCCACP eligibility criteria by March 1, 2022. FCCACP includes 2 additional eligibility criteria: households that (1) receive benefits through the special supplemental nutritional program for women, infants, and children (WIC); or (2) have income is at or below 200% of the Federal Poverty Guidelines. Eligible households may receive program benefits from any participating provider and may transfer the benefit to another provider at any time. Program discounts may be applied to any post-paid generally available internet tier. The FCCACP is a long-term program but will conclude if and when funding is exhausted. You remain responsible for monthly payment to Service Electric. After FCCACP ends or you are de-enrolled from FCCACP, Service Electric’s regular rates apply. See for current regular rates. Service Electric Internet service is subject to the SECTV Residential Customer Service Agreement (or Internet Customer Agreement), Acceptable Use Policy, and other policies. All application and eligibility decisions are made by the FCC. For more details visit: