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Phillipsburg, NJ 08865Pay over the phone: Local: 610-865-9100 Toll Free: 1-800-232-9100 Payments Can Also Be Mailed To:
Cable TV Help (With Converter)
If you are using one of our converter boxes, it may not be installed properly or you have the wrong video input selected on your TV.
Cable TV Help (No Converter)
How can I see what is on TV tonight or next week without a converter box? What can I do if I am not receiving any picture at all?
Video OnDemand Help
Return to top How do I access Video OnDemand? If you have a digital converter, simply go to channel 1 or select OnDemand or VOD on your remote control.
Parental Control Help
Your converter box is capable of receiving programming that can incur additional charges such as certain Video OnDemand movies and Pay-Per-View.
Return to top When does my bill get paid? Your bill is paid automatically from your checking account on the due date.
About High Speed Internet
Do online gaming consoles (such as X-Box 360, Playstation 3 and Wii U) work with Service Electric cable modem service?
PTD Email Help
Can I check my PenTeleData mailbox on the web? What is your incoming/outgoing server address? Should I configure my email program to use POP3 or IMAP?
Return to top Why should I use EBP? With EBP you can view and pay your bill right over the Internet. Most consumers find EBP is easier, faster and more convenient than traditional bill pay...
Box 25025 Lehigh Valley, PA 18002-5025 Re: Correspondence P. O. Box 20151 Lehigh Valley, PA 18002-0151Facebook or Twitter:
Converter & Remote Control Instruction Manuals
You can download our instruction manuals containing useful informaton on setting up or troubleshooting your converter box.
Return to top I cannot get online and the Standby light is lit on the front of my cable modem. Your modem appears to be in Standby mode.
How do I use Return Call (*69)? How do I use Distinctive Ring? How do I use Per Call Blocking? How do I use Call Trace?
Residential Phone Services
Also includes 30 minutes of Voicemail, Caller ID Deluxe, Call Waiting, Call Waiting w/ Caller ID, 3 Way Calling, Anonymous Call Rejection, Selective Call Rejection, Selective Call Acceptance, Selectiv...
30 minutes of Voicemail, Caller ID Deluxe, Call Waiting, Call Waiting w/ Caller ID, 3 Way Calling, Anonymous Call Rejection, Selective Call Rejection, Selective Call Acceptance, Selective Call Forward...
Don't miss the intensity of increased rivalries, new rules and the return of the shoot-out on NHL Center Ice! Select games are broadcast in High Definition
Off-air Broadcast HD channels do not require a converter box, however your TV must have a built in HD tuner.