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Customer Corner
  
I just want to thank you VERY much for all your help on Sunday afternoon in setting up my digital tuner over the phone, and also for enabling me to get everything to work just fine on Monday. Everything is now working well thanks to you!

  - Donna



How do I change my email password?

    To change your email password, please visit
PTD Account Management and sign in with your email username (your email address without the ''@ptd.net'') and your current password. If you forgot your current password, you must call us for assistance.

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How do I get an email address?

    You must have Internet service through Service Electric. When you call us to place your order, we will ask you to provide up to 5 email addresses. If you already have service and would like to setup another email address, or you never had one setup before, please
contact us for assistance.

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Can I check my PenTeleData mailbox on the web?

    Yes, you can check your email through the web using the My PTD Webmail service by clicking
here.

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What is your incoming/outgoing server address?

    Both our incoming and outgoing server addresses are promail.ptd.net.

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Should I configure my email program to use POP3 or IMAP?

    Please configure your email program to use IMAP.

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Does your outgoing server require authentication?

    Yes PenTeleData's e-mail service requires authentication. For email program setup instructions see the list provided below.

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How do I set up my PenTeleData email with a third party program?

    PTD email can be used with a variety of email programs. Use one of the following links provided by
PenTeleData to help set up your software.

Windows Live Mail 2011 (PC)
Outlook 2007 (PC)
Mac Mail 5X (Mac)
Outlook 2011 (Mac)
Android, Blackberry and iPhone

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What is your news server address?

    Our news server address is usenet.ptd.net.

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How do I set up my usenet account with a third party news reader program?

    You can use a variety of news reader programs. Use one of the following links provided by
PenTeleData to help set up your software.

Windows Live Mail
Windows Vista Mail
Outlook Express
Thunderbird 3.0
Free Agent

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