Call 610-865-9100 

On June 28th Esquire Network will no longer be available. It is being discontinued by the parent company, NBCU.

Showtime Anytime is now available to all Showtime subscribers! Visit our TV Everywhere page for login information.

Ordering New Service?


Check to see if service is available at your address and order online quickly and easily here! You may also call us directly at (610) 865-9100.
Adding or Removing Services?


If you are adding or removing premium channels, such as HBO, you can easily modify those services by signing into My Account. If you are downgrading or upgrading a package, or adding or removing equipment, please call us at (610) 865-9100!
Disconnecting or Moving?


If you are moving to a new address or disconnecting your service, please call us at (610) 865-9100.

Having service issues?

Service Electric is here to assist you. Whether you are having an issue with your TV reception, Internet service, programming your remote control, using a phone feature or setting up email, we are here to help. If you have loss of service, please check System Status as we may already be aware of the problem and in the process of repairing the issue. Listed below are our help categories. If you are having difficulty finding an answer to your question, try using the search bar found on the upper right side of every page. You can also contact us or fill out a repair request if you need further assistance.

Internet Help

Frequently Asked Questions

Review our most frequently asked questions database about Internet.
Check Email

Access your PenTeleData email account.
Speed Test

Verify your current download and upload connection speeds here.
     
High Speed Internet Agreement

Review the full customer service agreement for High Speed Internet.

Cable Help

Cable Encryption FAQ

Review our most frequently asked questions database about Cable Encryption.
General FAQ

Review our most frequently asked questions database about Cable.
VOD FAQ

Review our most frequently asked questions database about Video OnDemand.
     
VOD Help Video

Watch our online help video for Video OnDemand.
TV Everywhere FAQ

Review our most frequently asked questions database about TV Everywhere.
HBO Go Help Video

Watch our online help video for using one of our TV Everywhere services, HBO Go.
     
Parental Control FAQ

Review our most frequently asked questions database about Parental Controls.
Parental Control Help Video

Watch our online help video for setting up and using Parental Controls.
Remote Control Guides

Everything you need to know about your Service Electric remote control.
     
Converter Help Guides

Everything you need to know about your Service Electric converter or DTA.
Converter Box Help Video

Watch our video tutorial about setting up your converter box.
Digital Tuner (DTA) Help Video

Watch our video tutorial about setting up your Digital Tuner (DTA).
     
Dual Tuner DVR Help Video

Watch our video tutorial about how to use your dual tuner DVR.
SE Next Help Video

Watch our video tutorial about how to use your SE Next Whole Home DVR.
iGuide Help Video

Watch our video tutorial about iGuide.
     
Pay-Per-View Help Video

Watch our video tutorial about how to make a Pay-Per-View purchase.
   

Phone Help

Phone FAQ

Review our most frequently asked questions database about Phone service.
Check Voicemail

Listen to your voicemail online through our portal system.
Phone Agreement

Review the full customer service agreement for Phone service.

Billing Help

Understanding Your Bill

Understanding taxes and fees on your monthly statement.
Payment Options

Review our most frequently asked questions database about Phone service.
Auto Bill Payment FAQ

Review our most frequently asked questions database about Auto Bill Payments.
     
Electronic Bill Payment FAQ

Review our most frequently asked questions database about paying online.